Terms & Conditions
Check in time: 03:00pm
Check out time: 12:00pm
Late check out is subject to a fee of USD 50.00 per additional hour.
Rates are subject to change without prior notice. All prices are US Dollars and you will be charged in this currency at the time of payment. Any other currency or exchange rate shown is for informational purposes only. The hotel is not responsible nor it will cover any foreign transaction fees imposed by your bank. The hotel is not responsible for the actual exchange rate applied by your bank to convert any charges to your home currency. All guests are required to present the credit card used to make the reservation upon checking. No third party cards will be accepted to cover the guests expenses.
ALL-INCLUSIVE PLAN: Any additional services not included in the All-Inclusive Plan will generate an additional cost that must be covered by the guest. The services which are not covered in the All-Inclusive Plan include but are not limited to Spa Marquis and beauty salon services, access to the Spa Marquis wet circuit (steam rooms, lounge areas and whirlpool tubs), Canto Del Mar dinner fee, activities, and tours outside of the property, laundry and dry cleaning services, private functions events, meetings and event spaces rental fee, transportation services, national and international phone calls, private tennis lessons, gift shop, and Spa Marquis boutique purchases, bottles of wine nor spirits and liquors by bottle.
CANCELLATION PENALTY WAIVER REQUESTS: Marquis Los Cabos reserves the right not to provide exemptions from its cancellation policy for medical matters, inclement weather conditions, or any other unforeseen circumstances.
BOOKING MODIFICATION POLICY: Please review your reservation policies and descriptions for the applicable terms and conditions. If the new set of travel dates have a different nightly rate, the promotion selected is no longer available, or a different suite category or occupancy is selected a rate difference and/or different rate conditions may apply to your update reservation. If the reservation is modified past the No Penalty period, please review your reservation policies to verify the applicable penalty.
SMOKING POLICY: This is a non-smoking property; it is strictly forbidden to smoke inside the buildings as you may face federal fines.
PET POLICY: The resort is not pet friendly.
FAMILY/CHILDREN POLICY: No children allowed. The minimum age to check-in for all guests is eighteen (18) years old. No exceptions will be made and the property will not cover any relocation expenses if a guest does not comply with this policy.
MANDATORY NYE EVE DINNER FEE: For bookings staying over December 31st, 2020 there is a mandatory charge of USD90.00 per person to be paid upon arrival for the New Years Eve Gala Dinner.
RELOCATION POLICY: Although it is unlikely, there might be some circumstances when Marquis Los Cabos will not able to honor your suite reservation. Should this happen, you will be informed as soon as possible. We will offer you the following alternatives:
1. Change your travel dates. If you decide to modify your reservation to different travel dates, the property will be pleased to offer you an upgrade to the next room category confirmed at the time of reservation (subject to availability on new dates) plus a two (2) night certificate in Junior Suite Ocean View to be used during your new travel dates or a future stay, plus a thirty (30) minute massage per person.
2. Make your own hotel arrangements to stay at an alternate property. If you decide to make yourself the arrangements to stay at another property, you will receive a certificate for a two (2) night complimentary stay in Junior Suite Ocean View valid for one (1) year.