Our commitment is always to offer you an exceptional experience in a safe environment. We are adapting to new measurements as needed for the benefit of you, your family, our staff members, and our community.
Marquis Los Cabos Prioritizes Guests Wellbeing with High Safety Standards
Marquis Los Cabos: Unwind in Tranquility & Safety
CERTIFICATIONS
SHARECARE VERIFIED®
We are among the first hotels in the world to become "Sharecare Health Security VERIFIED® with Forbes Travel Guide (learn more here).The comprehensive facility verification helps ensure that guests and travel planners can book with confidence at properties that have appropriate health and safety procedures in place.
SAFE TRAVELS
Our resort has been awarded the "Safe Travels" Stamp by the World Travel and Tourism Council (WTTC) as we have adopted health and hygiene global standardized protocols so our guests can experience ‘Safe Travels’.
HEALTH STAYS
We are proud to announce our participation in The Leading Hotels of the World’s Healthy Stays commitment that provides enhanced cleanliness standards and protocols for the company’s 430+ worldwide members.
PUNTO LIMPIO
We have been recently certified with the "Punto Limpio" Certification Program by the Secretary of Tourism, Economy, and Sustainability for our excellence in hygiene and sanitization protocols.
COMPLIANCE WITH CDC REGULATIONS
TRAVELERS RETURNING TO THE U.S.
As of 12:01AM ET on June 12, 2022, CDC will no longer require air passengers traveling from a foreign country to the United States to show a negative COVID-19 viral test or documentation of recovery from COVID-19 before they board their flight.
Visit the CDC website to learn more about all the travel requirements in place.
TRAVELERS RETURNING TO CANADA
The Official Government of Canada travel information website states that all travelers five years of age or older must provide proof of an accepted type of molecular test result (PCR test):
- Negative: provide evidence of a negative result taken within 72 hours of your scheduled flight or land entry
- Positive: you no longer have symptoms and provide proof of a previous positive test result taken at least ten calendar days and no more than 180 calendar days before entering Canada. Counting starts the day following the day of testing.
Visit the Government of Canada to learn about all the travel requirements in place.
OUR GUESTS, OUR MOTIVE
We have adjusted all the cleaning and disinfecting procedures taking into consideration official health & safety recommendations. We are motivated to adapt to the new circumstances, so our guests feel safe while enjoying their vacation to the fullest.
TRAVEL INSURANCE
We offer you our travelers' insurance, which gives you access to telemedicine services, health-related coverage (including COVID-19 related incidents), and travel assistance during your stay.
SUSTAINABILITY POLICY
OBJECTIVE:
To establish the guidelines and commitments of Hotel Marquis Los Cabos regarding sustainability, aimed at reducing the social, cultural, environmental, and economic impacts derived from its operation.
SCOPE:
This policy applies to all areas, processes, and activities of Hotel Marquis Los Cabos, including employees, guests, suppliers, and business partners. Its compliance encompasses both daily operations and strategic projects, considering the environmental, social, cultural, and economic management of the establishment.
POLICY:
Hotel Marquis Los Cabos reaffirms its commitment to sustainability through the development of practices that minimize negative impacts on social, cultural, environmental, and economic aspects resulting from the provision of its services.
The hotel directs its efforts toward the conservation of natural resources and the protection of cultural heritage, defining intentions and principles that promote fair employment practices and foster the development of its human talent.
Likewise, the hotel is committed to the continuous improvement of its services, the satisfaction of guest needs, and the economic viability of the organization. It focuses on reducing the impact of its activities and contributing to the preservation of the environment. Energy and water savings, the reduction of CO₂ emissions, and the responsible management of waste and discharges are encouraged, always seeking efficiency and the rational use of natural resources.
Social Commitment
The hotel is committed to preventing any form of exploitation in all its activities, as well as to generating fair and favorable working conditions for its staff. It recognizes that its activity will only be sustainable if it contributes to reducing social inequalities and poverty through mutual opportunities for economic growth.
The hotel also remains sensitive to the social needs of its employees, promoting spaces for solidarity, volunteer work, and cooperation. Special attention is given to disadvantaged groups, such as the elderly or those in vulnerable situations, with particular emphasis on children due to their vulnerable condition and their role as future recipients of the hotel’s legacy.
Cultural Commitment
The hotel contributes to the conservation of sites of cultural interest and the recognition of local customs, helping to prevent the illegal commercialization of tangible and intangible cultural assets. It actively integrates into the local environment, respecting and protecting historical heritage, and fostering appreciation for local traditions.
Additionally, the hotel seeks to involve guests in the discovery and preservation of the destination’s cultural richness, becoming a driving force that protects the cultural roots of the region.
Environmental Commitment
The hotel carries out its activities responsibly and efficiently, properly managing natural resources, minimizing impacts on biodiversity, and promoting its conservation for future generations.
Its commitment to sustainable development focuses on continuously seeking a balance between the needs of present and future generations, economic growth, sociocultural development, and environmental preservation, as well as the demands of its different stakeholders.
At Hotel Marquis Los Cabos, the goal is to leave a legacy for the enjoyment of future generations. Rather than aspiring to be the best hotel company in the world, the purpose is to become a benchmark that contributes to building a better world.
HUMAN RIGHTS POLICY
OBJECTIVE:
To establish the principles and guidelines that define Marquis Los Cabos’ commitment to respecting, promoting, and protecting the human rights of all individuals with whom it interacts — including employees, guests, suppliers, communities, and other stakeholders. This policy seeks to ensure a dignified, inclusive, safe, and ethical work and social environment, in compliance with applicable national and international legislation, as well as with the organization’s values and social responsibility standards.
SCOPE:
This policy applies to all direct employees, contractors, suppliers, and business partners of Marquis Los Cabos, regardless of hierarchical level or type of employment or commercial relationship.
COMMITMENT:
At Marquis Los Cabos, we are committed to respecting, promoting, and protecting the human rights of all individuals with whom we interact — employees, guests, suppliers, communities, and other stakeholders.
REFERENCE DOCUMENTS:
This policy is aligned with the principles established in the Universal Declaration of Human Rights, the United Nations Guiding Principles on Business and Human Rights, applicable Mexican legislation, and international best practices within the hospitality sector.
POLICY AND STANDARDS:
a. Non-Discrimination and Equal Opportunity
We reject all forms of discrimination based on gender, age, sexual orientation, marital status, religion, ethnicity, disability, health condition, national origin, or any other status protected by law. We promote an inclusive and equitable work environment.
b. Decent and Fair Work
We promote safe, healthy, and fair working conditions. We respect labor rights, including freedom of association, collective bargaining, and the elimination of forced and child labor.
c. Health and Safety
We are committed to ensuring a safe and healthy environment for our employees, guests, and visitors, in full compliance with all local health and safety regulations.
d. Privacy and Data Protection
We respect individuals’ privacy and protect personal information in accordance with applicable data protection laws.
e. Prevention of Harassment and Violence
We maintain a zero-tolerance policy toward any form of harassment, abuse, intimidation, or violence within our facilities. Confidential reporting channels and follow-up mechanisms are in place to address any incidents.
f. Relationship with Communities
We act with respect toward local communities, promoting sustainable development, local employment, and the preservation of the natural and cultural environment of Los Cabos.
IMPLEMENTATION
Training: All employees receive regular training on human rights and ethical conduct.
Reporting Channels: Confidential and secure mechanisms are available to report potential human rights violations without fear of retaliation.
Monitoring and Evaluation: This policy will be periodically reviewed and updated as necessary to ensure proper implementation and continuous improvement.
RESPONSIBILITY
The General Management of Marquis Los Cabos is responsible for ensuring compliance with this policy, supported by the Human Resources Department and the Ethics and Compliance Committee. All employees share the responsibility to respect and promote the principles set forth herein.
VALIDITY AND MODIFICATIONS
This policy may be modified, updated, or revoked at any time at the discretion of the General Management of Marquis Los Cabos, whether to adapt it to regulatory or organizational changes, or in the event of improper use. Any modification will be communicated promptly to employees and all other relevant parties.